'The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.' This is accompanied with a small red cross in the upper left corner (please refer to attached image). To rectify this I have reset Windows 10, but the problem still persists. Outlook normally displays images from incoming emails.; Sometimes you get the infamous red X button and the linked image cannot be displayed.; For more options to picks from, take a closer look at these great Windows 10 email clients.
-->Original KB number: 3096277
Symptoms
In Microsoft Outlook 2010 or Outlook 2013, images are not displayed in some email messages. Instead, you see a red x and the following text:
Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet.
Additionally, when you right-click the image and select Download Pictures, the following error is displayed instead of the original text:
The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.
Cause
This issue occurs when the BlockHTTPimages
registry value is set to 1 and the images in the email message have a source that points to a URL.
Resolution
To resolve this issue, follow these steps.
Important: Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
Outlook 2019 Linked Image Cannot Be Displayed
Exit Outlook.
Start Registry Editor. To do this, use one of the following methods, as appropriate for your situation:
- Windows 8 or Windows 10: Press Windows Key+R to open a Run dialog box.
- Windows 7 or Windows Vista: Select Start, and then select Run to open a Run dialog box.
Type regedit.exe, and then press Enter.
Locate and select the following subkey.
Without Group Policy:
Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0Common
DWORD: BlockHTTPimages
Value: 1With Group Policy:
Key: HKEY_CURRENT_USERSoftwarepoliciesMicrosoftOfficex.0Common
DWORD: BlockHTTPimages
Value: 1
Right-click the
BlockHTTPimages
key, and then select Delete.When you are prompted to confirm the deletion, select Yes.
On the File menu, select Exit to exit Registry Editor.
Note
If the registry value is located under the Policies hive, it may have been configured by Group Policy. If it was configured by Group Policy, it will be restored when this policy is refreshed on the computer. Your administrator must change the policy to change this setting.
-->Original KB number: 3096277
Symptoms
In Microsoft Outlook 2010 or Outlook 2013, images are not displayed in some email messages. Instead, you see a red x and the following text:
Right-click here to download pictures. To help protect your privacy, Outlook prevented automatic download of this picture from the Internet.
Additionally, when you right-click the image and select Download Pictures, the following error is displayed instead of the original text:
The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.
Cause
This issue occurs when the BlockHTTPimages
registry value is set to 1 and the images in the email message have a source that points to a URL.
Resolution
To resolve this issue, follow these steps.
Important: Follow the steps in this section carefully. Serious problems might occur if you modify the registry incorrectly. Before you modify it, back up the registry for restoration in case problems occur.
Outlook 2010 Linked Image Cannot Be Displayed
Exit Outlook.
Start Registry Editor. To do this, use one of the following methods, as appropriate for your situation:
- Windows 8 or Windows 10: Press Windows Key+R to open a Run dialog box.
- Windows 7 or Windows Vista: Select Start, and then select Run to open a Run dialog box.
Type regedit.exe, and then press Enter.
Locate and select the following subkey.
Without Group Policy:
Key: HKEY_CURRENT_USERSoftwareMicrosoftOfficex.0Common
DWORD: BlockHTTPimages
Value: 1With Group Policy:
Key: HKEY_CURRENT_USERSoftwarepoliciesMicrosoftOfficex.0Common
DWORD: BlockHTTPimages
Value: 1
Right-click the
BlockHTTPimages
key, and then select Delete.When you are prompted to confirm the deletion, select Yes.
On the File menu, select Exit to exit Registry Editor.
Note
If the registry value is located under the Policies hive, it may have been configured by Group Policy. If it was configured by Group Policy, it will be restored when this policy is refreshed on the computer. Your administrator must change the policy to change this setting.